"Yet another praise for Urology"
Posted by dubba70
I arrived at the QE probably 20 minutes prior to my appointment for a flow test. I used the automated arrival machine and went to the waiting area. Within seconds my name came up to go to another waiting area. Before I had sat down the CRN in charge called for me. I had met her before, and had found that she was brilliant. This time I spoke about some mental issues that I had. Sending me to start drinking water, she said that she would phone my GP's Surgery. When I had drank enough I was called to take my flow test. She informed me that she had arranged an appointment for me at my GP's surgery for later that afternoon. She is not aware of the aftermath but resulted in the Psychiatric Hospital phoning me to calm an Anxiety episode. My Blood Pressure was at 193/108 with a heart rate of 92. The Hospital Duty Worker calmed me in about 35 minutes and my blood pressures returned to normal. I would like to thank that CRN for helping me, even though it was towards another branch of the NHS. Thank you Ma'am. Your involvement could well have saved me greater problems.