"no clear organisation"
About: Alexandra Hospital Alexandra Hospital Redditch B98 7UB
I had the displeasure staying for what felt like a life time. Sent to A and E with a GP letter just after 6pm, to be kept waiting for 2.5 hours before being called in to see a surgeon. I was left in a side room in A and E for a further 50 minutes before the surgeon arrived to say i could go home but be back at 8.00 am the next day nil by mouth from midnight as i would go to theatre from S D U bt 1 pm. I did this but was then told it would be 3 pm, then 5pm then 7pm i finally got so fed up hungry, dehydrated they put a drip up and i finally got to theatre at 22.10 nearly 24 hours nil by mouth. Nurses were great and the anaesthetist was apologetic, but no such response from surgeon. I couldn't wait to get out the next day. Staff numbers bellow what was needed, lack of porters, no people skills from those at desk including trainee doctors it was as though i was invisible. Serious service issues all round the only nice people were a doctor,ward sister, trainee nurse and a care assistant. As an ex nurse suitably unimpressed. I don't blame the staff i blame the system it is too over stretched