"It is the system that is at fault"

About: Good Hope Hospital / General surgery

(as the patient),

I wanted this to be a fresh post for all those who read my first version https://www.patientopinion.org.uk/opinions/113687.

The dreadful pain remains and now I have seen for the first time the truth of it.

It is the system that is at fault. The need for bigger and better and less by a succession of Governments not to improve the NHS but to bring it to its' knees. I have seen the queues at first hand people like myself waiting for operations.

I saw the consultant Mr Pimpleneker who explained everything and was brilliantly helpful.

This does not make the pain go away or indeed help with it. I will now direct my anguish and frustration were it belongs- the Politicians.

I therefore hope Dr Newbold will forgive my frustrations against him and his staff, As I have previously stated Mark Newbold is like a breathe of fresh air to the Hospital and I have a lot of respect for him and you know why. He is available to the people and he does listen.

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Responses

Response from Mark Newbold, Chief Executive, Heart of England Foundation Trust

picture of Mark Newbold

Dear ukbelgarion

Thank you for your post you have no need to apologise. I quite understand your frustrations but I am delighted we have been able to make progress. I know there are some medical issues to be sorted for you now but I can assure you we will continue to do our best to resolve your symptoms as soon as we can.

Once again, thank for for your kind comments

Best wishes

Mark

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