"Nurses were highly professional and made me feel welcome"

About: The Princess Royal Hospital / Gastroenterology

(as the patient),

Donnington Medical Practice - I saw the urgent care team. Took 1 hour and 10 minutes after my appointment to be seen by a rude doctor. : (

My stay on ward 7 in the PRH was fantastic. All HCA and nurses/sisters were highly professional and made me feel welcome. 10/10.

I would NOT recommend Donnington to any friends and family.

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Response from The Princess Royal Hospital

Thank you for sharing your feedback with us. We are responsible for the services on Ward 7 at the Princess Royal Hospital and it is great to hear that you found the team to be highly professional and that they made you feel welcome. They will be really pleased to hear that you gave them 10/10 and we will make sure this is shared with them. We are sorry to hear that you did not have a good experience of Donnington Medical Practice and will ensure that this is passed on to the relevant organisation.

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