"Taken to A&E one day last week"

About: Basingstoke and North Hampshire Hospital

Anything else?

Nursing staff in A&E extremely abrupt and rude when dealing with me, was made to feel that I was an inconvenience to be there. I feel guilty each time I have to seek medical help its not easy living with severe brittle asthma and it was my Respiratory Consultant who told me go to local hospital A&E because he was very worried about my low oxygen sats 88 - 92 and my peak flow ranging from 150 - 80. Doctor was polite.

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Response from Basingstoke and North Hampshire Hospital

Thank you for taking the time to leave your comments, and I am sorry your experience did not meet the high standards of care we aim to provide. We would welcome the opportunity to discuss this with you if you would like to contact our Customer Care team on 01256 486766, or email customercare@hhft.nhs.uk Mary Edwards Chief Executive, Hampshire Hospitals NHS Foundation Trust

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