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"Two-year old granddaughter to A&E"

About: King George Hospital

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Last Friday my two-year old granddaughter was taken to the A&E department at King George's suffering with a high temperature, a rash and pains in her legs. She was seen by a triage nurse straight away and shortly after by a doctor who quickly diagnosed the symptoms and treatment. She had to have an IV put into her hand and although the doctor and nurses were very patient and understanding they couldn't insert the IV so a more senior doctor was called. We didn't have long to wait and she was great. She finally got the IV in with as little fuss as possible, talking to our granddaughter and putting her at ease all the time. She was admitted to Clover ward which was lovely, very clean and comfortable and the nurses there were very attentive and even made our granddaughter some toast and jam and brought her a jelly as she'd missed her tea. The next morning she was running around in the toy room all better again and came home that afternoon. All the staff, the nurses in A&E and the ward and all the doctors were fantastic. Considering all the negative press our hospitals receive and from experience I agree with most comments, King George's is the exception to the rule, it was marvellous. It will be a crime if the A&E department or any department in the hospital is closed. Well done and thank you to all at King George's.

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Responses

Response from King George Hospital 10 years ago
King George Hospital
Submitted on 21/10/2013 at 12:47
Published on nhs.uk on 22/10/2013 at 04:00


Thank you so much for taking the time to leave this comment. I am delighted to hear that you were so pleased with the care provided, and that your granddaughter has fully recovered. I will ensure your feedback is passed on to the staff in A&E and Clover. Yours sincerely, Dr Mike Gill Medical Director

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