"Good Service Locala Walk In Centre"

About: Locala Walk in Centre

(as the patient),

Seen very quickly by a very efficient nurse (Jayne Stanley) who prescribed some antibiotics.

What could be improved? Reception - 3 staff, 2 chatting only 1 booking

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

“ Thank you for taking the time to make a comment, and I am pleased that you experienced efficient care with us. I value your comments about the suggested improvements which could be made in reception, and will address this matter. Lisa Hutton Matron, Locala Walk in Centre “

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