"I almost enjoyed the procedure"

About: NHS Telford and Wrekin CCG The Princess Royal Hospital / Trauma and orthopaedics

(as the patient),

Initial visit with problem to Dr Eqleston, Wellington Road Surgery, Newport. Dr listened, examined and suggested options. Very kind and thorough.

Visit to PRH and Miss Kurta, appointment on time, staff courteous and helpful. Miss Kurta gave me all options, very kind and a brilliant sense of humour.

Letter and phone calls ensure I arrived for day surgery without a long wait.

Ward 8 for operation, staff friendly and helpful and could not be faulted.

Operation - Miss Kurta and team were first class. On-going details of all steps being taken were given to me, ensure I felt no pain and all staff were extremely upbeat.

I almost enjoyed the procedure.

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Responses

Response from The Princess Royal Hospital

You almost enjoyed the procedure - wow! Thanks so much for letting us know about your experience and it is great to hear about the staff being friendly, helpful and not to be faulted with a first class surgical team. We will make sure we share this with the ward.

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