"Outpatient ENT department/pre-assessment"

About: Royal Surrey County Hospital

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I was extremely impressed with the timekeeping of the clinic; I was seen very promptly. I also really liked the general atmosphere in the clinic; the staff seemed to be very well disposed to each other and were courteous with patients.Staff were actually smiling!! The nurse in the pre-admissions clinic took time to keep me fully informed and explained everything very well. We are so lucky to have staff like this working in our NHS system. I have required regular check ups and hospital visits over the last five years and find that the quality of care continues to improve. Thank you very much.

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. Hi, thanks for sharing your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear your experience was pleasant and we will share your comments with the team. Best wishes, Royal Surrey County Hospital Report as unsuitable

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