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ambulance staff

Posted By kj69 2

"ambulance staff"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I called an ambulance one day I was suffering from numonia the women who attended when I opened the door she looked at me a bite funny. I invited her in, she acted a bit funny and was talking to her self.

I didn't say everything to her then a week or two later I got a letter saying that I had threatened her, I did no such thing. I have tried to get in touch with somebody via email but no luck. There are other things but I can't email these things I would need to speak with someone on the phone

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust 10 years ago
Sara Coburn
Patient Engagement Manager, Governance,
South Western Ambulance Service Foundation Trust

Submitted on 08/10/2013 at 16:06
Published on Care Opinion at 17:13

Hi kj69 2

Thank you for your feedback. I can understand that this situation has left you feeling confused.

I would be very happy for you to contact me on either 01392 261 552 or sara.coburn@swast.nhs.uk; we can discuss the event and I can try and find out some more information for you. Alternatively, you can raise your concern with our Patient Experience Team on either 01392 261 585 or SWAST.patientexperience.nhs.net.

I hope we can clarify the situation for you ASAP.

Sara

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