"Visit by a person with a learning disability to..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by Cath
Myself and a colleague supported a person with a learning disability to A&E for a minor procedure. The person was very distressed at the thought of the procedure. The nurse and the doctor involved were fantastic. They were patient and friendly. They gave the person plenty of time to come to terms with what was going to happen, spending time talking to him and slowly and gently making him feel more at ease. Taking your time and having patience is vital when helping someone with a learning disability. During the procedure they constantly engaged in conversation with him to try and relax him. They acted professionally and engaged with the person in just the right way for someone with a learning disability. We were very impressed