"a very positve experience"

About: Princess Anne Hospital

Anything else?

I had been in a grump for a week after reading the last review as I had to go to the same department. Need not have worried. I was seen on time and had a very thorough explanation of why I was there; what was going to be done and why; and what was going to happen in the future. All my questions were fully answered and welcome advice given. The two members of the medical staff who were we with me were understanding and had a sense of humour. Will never be so apprehensive about attending again.

Story from NHS Choices

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Response from Princess Anne Hospital

We were pleased to read of your positive experience and that your consultation went well and you had a full explanation for what was going to happen. It is good to read that this has eased your concerns and that you won't be apprehensive about attending again. Thank you for taking the time to post your feedback which will be shared with staff in the department.

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