"Health visitor please help"

About: Rotherham, Doncaster and South Humber NHS Foundation Trust

(as a relative),

Our 4 year old obviously has problems. His speech is poor, his behaviour can be erratic. He is always tripping up and school want to give him special help to coincide with speech therapy but we haven't managed to get this for him yet. We have been trying for eighteen months to get him help. The health visitor doesn't return calls. He's had three hearing tests with no problems found. The HV said eighteen months ago that she had concerns about him but we have had no progress. He's been referred for speech therapy and dismissed but he still cannot be understood most of the time which increases his frustration. We know he's got problems, school knows he's got problems but he has to be referred by a health visitor who doesn't return our calls.

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Response from PALS Coordinator, Rotherham, Doncaster and South Humber NHS Foundation Trust

Dear Mum and Grandma

We are sorry to read about the difficulties you have encountered in seeking a diagnosis and treatment for your son. If you would like to contact the Patient Advice and Liaison Service (PALS), Patient Experience Team (Rotherham, Doncaster and South Humber (DaSH) NHS Foundation Trust), we will endeavour to assist.

Please either contact PALS by 'phoning 0800 015 4334 or email: pals@rdash.nhs.uk

Kind regards

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