About: South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust Exeter EX2 7HY
Posted by a holocaust survivor (as ),
The ambulance was late.
The patient is 84 years old and lives alone and had been ready for 2 hours.
After treatment the nurse spent 1 hour being passed from pillar to post trying to arrange transport home.
She arrived home at 7. 15 pm.
I have spent time trying to convince her that the effort is worth it for the rest of her treatment. She is very depressed by the whole experience. On one previous occasion she was delivered home at 10.00pm after a 4 hour wait in a corridor.