"Excellent care Eliot Ward"

About: Musgrove Park Hospital

Anything else?

After a 5 week stay in Eliot Ward, My Dear Father Ernest passed away aged 85yrs. He received the most excellent care, shaved and washed daily, clean bedding and he was treated with the utmost dignity. Although his ability to communicate was limited, I knew he greatly appreciated this as a former military man personal grooming was very important to him. In the last 5 days of his life I spent many hours by his bedside, and throughout observed nothing but professionalism. As I live in London and I am not familiar with Taunton, I received advice on accommodation, car parking etc I would like to thank all the staff that were involved in caring for My Father. The doctors, nurses, reception, catering and cleaners. You do a wonderful job that I feel goes unrecognised. Again, thank you all from the bottom of my heart. Alison

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Musgrove Park Hospital

Thank you so much for taking the time to write to us at what must be a difficult time for you. I was very sorry to learn that your dear father sadly passed away while at Musgrove Park and may I take this opportunity to offer my condolences to you and your family. Positive feedback is much appreciated by our staff who work very hard to ensure all patients have a comfortable stay. I will pass your kind words on to the staff who were involved in your father's care. Thank you for your thoughtfulness in writing. Lucille Hoose. PALS Lead

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story