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very good care

Story from nhs.uk

"very good care"

About: Manchester Royal Infirmary

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My father in now 88 has been in and out of this hospital with pneumonia and prostate problems several times over the past 10 years .I have always found the standard of care to be exceptional. The staff have nursed him back to health each time. He has always been treated with dignity and respect. The Staff have been helpful to the family in explaining what has been done to care for him. If any thing the cleanliness standards have improved over the years and more staff are available to keep the wards clean. As a family we are very satisfied with the hospital. In each case he has arrived at accident and emergency for assessment and then transferred to medical ward.

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Responses

Response from Manchester University NHS Foundation Trust 10 years ago
Manchester University NHS Foundation Trust

Submitted on 01/11/2013 at 10:53
Published on Care Opinion at 12:42

Thank you for your comments posted on the Patient Opinion website regarding your father's care on 1st October 2013. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our team. It was reassuring to hear that you were satisfied with the care and treatment your father received from the staff in the Accident and Emergency Department and the Medical Admission Ward at the MRI and the he has always been treated with dignity and respect. I can assure you that we have passed on your thoughts to the Manager of the Accident and Emergency Department and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 10 years ago
Manchester Royal Infirmary

Submitted on 01/11/2013 at 10:54
Published on nhs.uk on 02/11/2013 at 03:00

Thank you for your comments posted on the NHS Choices website regarding your father's care on 1st October 2013. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our team. It was reassuring to hear that you were satisfied with the care and treatment your father received from the staff in the Accident and Emergency Department and the Medical Admission Ward at the MRI and the he has always been treated with dignity and respect. I can assure you that we have passed on your thoughts to the Manager of the Accident and Emergency Department and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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