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"Cardio thoracic dept"

About: The James Cook University Hospital

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I had open heart surgery here in July and have experienced very good care by all staff this hospital deserves all the good success because of all the wonderful staff they have .my treatment before my operation and afterwards was excellent as is my follow ups . Hope I don't need to be a patient again but I mean this in the nicest way possible xxx

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Response from The James Cook University Hospital 10 years ago
The James Cook University Hospital
Submitted on 14/10/2013 at 16:33
Published on nhs.uk on 15/10/2013 at 04:00


Good afternoon Thank you for your comments regarding the care and treatment you have received from The James Cook University Hospital. It is always pleasing to receive words of thanks and I very much appreciate you taking the time to provide us with such positive feedback. I shall ensure your comments are forwarded to the relevant staff within the Department of Cardiothoracics, who I am sure will be equally pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ With best wishes for your recovery Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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