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First Visit to the Back Clinic

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"First Visit to the Back Clinic"

About: North Tyneside General Hospital

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First visit as a patient, slightly apprehensive having read some of the previous comments posted here. Main one being "offhand consultants". Left the hospital very happy as my consultation could not have been better. Professional, friendly and informative. Regards John

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Response from North Tyneside General Hospital 10 years ago
North Tyneside General Hospital

Submitted on 03/10/2013 at 21:16
Published on nhs.uk on 04/10/2013 at 04:00

Dear John, Thanks for taking the time to share this. I am so glad that your orthopaedic appointment went really well and that you travelled home feeling a lot happier . Your kind words on the quality of care will not only mean a lot to our staff but may also go some way towards reassuring patients in the future. Thank you. If you'd like me to pass on this feedback directly to the consultant concerned I would be happy to - my email is annie.laverty@nhct.nhs.uk kind regards, Annie Laverty - Director of Patient Experience.

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