"Colonoscopy service"

About: Royal Cornwall Hospital (Treliske)

Anything else?

I attended for a colonoscopy yesterday and was very satisfied with all aspects of the service. The service was professional and treated with me respect at all times. The process was transparent at all times. Staff were understanding of anxiety issues and I received a telephone call today (next day) from one of the team to both check on my condition and understanding of the findings and the next steps. As stated I was very satisfied with all aspects of the service. If there was an 'outstanding' category I would apply this 'Staff co-operation' Dignity and respect' and 'Invovlement in decisions'.

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Responses

Response from Royal Cornwall Hospital (Treliske)

Really good to read you were so pleased with your care. We'll make sure your comments are passed onto the team.

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