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southend hospital

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"southend hospital"

About: Southend Hospital

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southend hospital has been going down hill for years, yes there have been improvements in what they can offer but the way that you are waiting in a&e for hours on end and the way wen you get through to see a doctor you are rushed thorough is disgraceful. I also thought it was bad when my mum had to wait 4 weeks for a scan when she is really ill and now she is getting worse.

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Response from Southend Hospital 10 years ago
Southend Hospital

Submitted on 03/10/2013 at 14:36
Published on nhs.uk on 04/10/2013 at 04:00

I am truly sorry that your experience of the hospital has been so negative. We are continually trying to improve the service we provide and appreciate that there is room for improvement in some areas. If you do need help with your mother's case you can contact our Patient Advice and Liaison Service (PALS) who can see if anything can be done to expedite treatment etc. They can be contacted by e-mail - pals@southend.nhs.uk - by phone - 01702 385333 or in person at their office on the first floor opposite the restaurant. Kind regards Steve McEwen Patient Experience Lead Southend University Hospital NHS Foundation Trust

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