"People skills!!!!! (for a huge ..."

About: Royal Lancaster Infirmary

(as the patient),

What could be improved

People skills!!!!! (for a huge start). Night spot checks should be done on staff without prior warning then senior staff could see how disruptive and ignorant night staff can be!

Story from NHS Choices

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Responses

Response from University Hospitals of Morecambe Bay NHS Foundation Trust

Thank you for your comment. We are sorry to hear that your experience at Royal Lancaster Infirmary wasn't what you would expect. And additionally, we apologise for our slow response to your comment. We recently updated our email alerts and your comment came through.