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"A&E QEQM"

About: Queen Elizabeth The Queen Mother Hospital / Accident and emergency

(as a relative),

My son who was three was brought in by ambulance after suffering from a convulsion at home.

Treated at a very high standard by both the doctors and the nurses and especially sister 'Sam' who straight away helped me pull myself together and looked after us with the highest qualiy of care.

Many thanks to the staff at A&E QEQM, you all do an outstanding job.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 03/10/2013 at 07:25
Published on Care Opinion at 12:09


I am so glad to hear that our staff provided you and your son with fantastic care. We know they work hard to provide care with kindness and compassion.

I will make sure they see your feedback which they will really appreciate. Glad to hear your son recovered well, and lets hope he will not need to use our A&E services again.

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