"information about treatment &discharge procedure"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by jean
my daughter did not receive any information about blood test results,it was suggested she had an investigation on Monday this was not forthcoming instead she was discharged. A nurse said she had 10 minutes to collect her belongings together,she had no lunch &spent the next 2 1/2 hours in a discharge lounge, waiting for medication to be given to her.There were10 or 12 people in this room ,all surrounded by their belongings,3 elderly ladies stuck in wheelchairs. it was chaotic the nurses did their best but were obviously following instructions. may I suggest whoever gave the instructions actually witnesses this chaos,the pharmacy were obviously overstretched too.surely this procedure warrants a rethink .