"RTA Bike accident-28th Sept"

About: Good Hope Hospital

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Thank you very much to the ambulance men who brought my son in - they were fab acccrding to my son! sorry I don't know their names. Really took care of him and cheered him up laughing and joking with him.x Thank you also to the nurse in A+E for her humour and looking after my son, cleaning his wounds and putting up with his cheeky jokes. As well as the Dr who examined him sorry don't know his name - very kind. Thank you to xray staff for treating him with dignity. Apparently the porters could cheer up and not bump patients into walls when they are already in pain! Only other poor point was when he came out of ambulance there was blood on the bed he was about to be put on, it was sanitized, but still very dusty underneath. However generally my son was well cared for and some clothing was provided for him to come home in as his was all cut up.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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