"Quick and efficient audiology service"

About: Kidderminster Hospital

(as the patient),

I recently had a problem with a hearing aid failing to work correctly. I phoned the audiogy service at Kidderminster Hospial and was offered an immediate appointment. The aid was repaired quickly and efficiently. The service from all the staff from the receptionist to the Assitant audiogist was excellent.

I have used both private and NHS audiology services and my preference, based on my experience of the Kidderminster service, is for the NHS

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Responses

Response from Worcestershire Acute Hospitals NHS Trust

I am delighted that our service met and exceeded your expectations and am delighted with your very positive feedback. Thank you for taking the time to advise us of your experience it is very thoughtful and good to know we are meeting your needs.

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