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Praise for intensive care

Story from nhs.uk

"Praise for intensive care"

About: Royal Preston Hospital

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Following a motorcycle accident on 18 august 2013 I was airlifted to preston royal, I was treated in a&e and then transferred to ICU (non of this I remember). Then followed 3 weeks of care, this care was , without exception 1st class. Every single doctor and nurse who had contact with me was friendly but professional at all times, every single request / inquiry by me, be it for pain relief or a bedpan was handle quickly and with care and dignity. I must also briefly mention ward 14 where I spent my final week before discharge, here also the care was 1st class with friendly and attentive staff.

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Responses

Response from Lorraine Kelly, Communications Manager, Lancashire Teaching Hospitals NHS Foundation Trust 10 years ago
Lorraine Kelly
Communications Manager,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 30/09/2013 at 11:58
Published on Care Opinion at 14:43

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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Response from Royal Preston Hospital 10 years ago
Royal Preston Hospital

Submitted on 25/11/2013 at 11:35
Published on nhs.uk on 26/11/2013 at 03:00

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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