"Overall fantastic treatment - ..."

About: Manchester Royal Infirmary

(as the patient),

What I liked

Overall fantastic treatment - the ones who moan are probably the ones who should not be there in the first place - going to A&E with a cogh is NOT acceptable - it impacts on the care required for truly ill people.

What could be improved

Firmer handling of disruptive patients who seem remarkably well when running around a dept shouting and being generally obnoxious.

Story from NHS Choices

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