"Care of elderly mother"

About: Royal Surrey County Hospital

Anything else?

Many thanks to a doctor in Elderly care, and the Consultant in Orthopaedics. Both attended to our mother with care and respect. In particular they examined her carefully to guide further investigation and thereby reduced further delay in getting her back to her home. Both have excellent communication skills and I am very appreciative of the time they took to inform us of the situation. Despite Eashing and Hindhead wards being clearly understaffed, the nurses were friendly and did their best to help my mother and deal with difficult relatives. Many thanks to them.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Surrey County Hospital

Thank you for sharing your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. Your feedback is really important and I will share your issues about staffing with the matrons in charge. Best wishes, Royal Surrey County Hospital

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story