"i hope never again"

Anything else?

disappointed with the staffs attitude towards my loved one and myself, the time it took to arrive on the ward and for my family member to be settled in, the lack of privacy and dignity showed at such a distressing time. Lack of information given to families, lack of knowledge amongst staff, poor communication.

Story from NHS Choices

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Response from Clay Cross Community Hospital

Thank you for taking the time to provide your feedback. We are sorry if we have previously not responded to your comments – we now monitor this site weekly. If you still wish us to look into your concerns, please contact the Patient Experience team on 01332 623718 or via email patientexperience@derbyshcft.nhs.uk alternatively you may write to Patient Experience Team, Derbyshire Healthcare NHS Foundation Trust, Bramble House, Kingsway Site, Kingsway, Derby DE22 3LZ

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