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My Cardiac Medical Day Care Experience

Posted By Very Nervous

"My Cardiac Medical Day Care Experience"

About: Southend Hospital / Cardiology

(as the patient),

As a person who has not been to a hospital for many many years I was very nervous and uncomfortable to be attending the Day Care to receive an angiogram.

From the moment I arrived to the minute I left I must say I have never felt so looked after even from the many luxury hotels I have visited!

The staff were amazing, reassuring and extremely friendly. I had everything explained to me, nothing was too much trouble and it was all done with a smile.

I wish I could remember everyone's name but from the Porters to the Doctors everybody was exceptional. The facilities were excellent and I could not wish for anything more.

For the names I can remember (and the same thanks to everyone and apologies if I miss anyone) Thank you to Katie, Rachael and Loretta.

All the Staff and Southend Hospital deserve immense praise.

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Responses

Response from Steve McEwen, Patient Experience Lead, Patient Liaison, Mid and South Essex NHS Foundation Trust 10 years ago
Steve McEwen
Patient Experience Lead, Patient Liaison,
Mid and South Essex NHS Foundation Trust

Submitted on 27/09/2013 at 11:54
Published on Care Opinion at 12:53

Dear very nervous,

Many thanks for your kind feedback. I will ensure that everyone involved in your care are passed your Thanks. I would like to wish you well with any future treatment that you may have.

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