"The chaos of hospital stay"

My relative was admitted at 7am in the morning and was kept in recovery until 4. 30pm and was only found a bed after a head nurse intervened. Now he has been discharged at 0930 but is still waiting to have his open wound dressed and to be given drugs and discharge letter and it is 1330, now I can see why there are people being kept on trolleys in recovery!

I really hope he never has to go to this hospital again, charts for his care have been ticked but he has not been asked the questions, how can the nursing staff know if his pain is under control if they have not asked him?

Perhaps they may let him go before it gets dark! ! ! What a shambles!