"Referral from GP to wrong service"

About: April House NHS Southampton CCG

(as the patient),

Saw GP about ongoing eating disorder/hair pulling.

Despite having a BMI of 15 and having pulled out the majority of my hair I was told to self refer to a depression clinic (steps2wellbeing). This service told me I was using the wrong service and that they would refer me elsewhere.

Still waiting to hear back from my GP/April house.

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Response from Ben Prior, Complaints and PALS Officer, Southern Health NHS Foundation Trust

Thank you very much for taking the time to highlight your concerns to us.

Please contact the Complaints and PALS team on 02380 874065 so that we can take your details and look into this for you.

Kind regards

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