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A and E

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"A and E"

About: Arrowe Park Hospital

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Had to spend a few hours in A and E with a suspected broken foot which turne out to e damaged tendons. The staff were all very lovely and comforting even though they were clearly very busy. They even apologised for the long wait and bought complimentary drinks for those waiting. Every doctor and nurse I spoke to were lovely and the reception staff and porter were helpful and friendly,

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Response from Arrowe Park Hospital 10 years ago
Arrowe Park Hospital

Submitted on 03/10/2013 at 15:09
Published on nhs.uk on 04/10/2013 at 04:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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