"So annoying - cancelled on me last minute!"

About: Bristol Eye Hospital

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I've had eye floaters for years, but have noticed really weird things where the top of my vision is cloudy. I'm not sure if it's an eye floater or if it's something more serious because this is taking up about 50% of my vision! Got recommended by my optician and GP, made an appointment but had to wait for about 1 month. When it was near, got a letter saying it was cancelled! My optician said it may just be an eye floater but they cannot see around the peripheral of my vision without the equipment the eye hospital has so they really wanted me to get seen to. So looks like I'll be walking in and waiting ages as I'm really worried and cannot wait for another appointment because it is scaring me! And the people on the phone couldn't care less either. Explained the situation to them, not a worry at all in their voices. "Just come in if you can't wait for an appointment." Absolutely frustrating! If I go blind then I will forever blame this hospital. I want answers.

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Responses

Response from Bristol Eye Hospital

Thank you for taking the time to post a comment on NHS Choices. We are sorry that we had to cancel your appointment - we do understand that this can cause distress and try to avoid doing this wherever possible. You should have received a new date for your appointment already. If you are concerned in the meantime, please do come in to see us at the Emergency Department (we advise calling first on 0117 342 4613 to check current waiting times).

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