"Teenage mental health"

About: East Ayrshire Community Hospital

(as the patient),

I overdosed 3 years ago and ever since I've had nothing but bad experiences with CAMHS.

In 2010 I was referred to CAMHS for the first time and I felt so stupid and scared every time I went not quite knowing what to do with myself or say because nothing was quite getting through to the person I saw there. I was (through school) also refereed to the school nurse who came in one a week for an hours chat.

1 I seen the nurse more than I seen CAMHS

2 The nurse didn't make me feel like crap

3 The school nurse was overall so much more helpful

So I stopped seeing CAMHS and so stopped seeing the school nurse as well.

I went back to being me for a while but I was told to see my gp after telling my guidance teacher I had started to self harm and so I went to the gp to be met with the same look I got off of the member of staff I had seen at CAMHS years previous that you are absolutely out of it look, but finally got referred to CAMHS once more to meet a member of staff who can't seem to keep appointments but I have also started see the school nurse again and I swear they are so much more reliable. I've also still not been put on medication I was promised months ago for various things. They also gave me a diagnosis and never ever has it been mentioned again and anytime I mention it they just say the doctor hasn't got back to them from 4 months ago!

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Responses

Response from Craig White, Assistant Director, Nurse Directorate, NHS Ayrshire and Arran

picture of Craig White

Hello

I was so very sad to read your posting on the Patient Opinion site, and in particular that you have not had a positive experience of accessing care from our Child and Adolescent Mental Health Services (CAMHS). I have sent the description of your experiences to the senior manager responsible for CAMHS and would be very grateful if you could email me at craig.white@aapct.scot.nhs.uk or call me at 01292 513607 so that I can put you in touch with her and colleagues who can make sure that you have regular access to the high quality care and support that you should have.

This will be our first priority to you, though I also want to make sure that any learning from a review of the circumstances you have outlined takes place.

Best wishes

Professor Craig A White

Assistant Director

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