"Manfield Day Unit - Northampton General Hospital"

About: Northampton General Hospital (Acute) / Trauma and orthopaedics

(as the patient),

In september I had my ulna replaced in my right wrist, and on this particular occassion a camera was put down to make sure everything had gone ok and there weren't any loose bits of bone floating around.

I was very satisfied with the ward. It was calm and the nurses put me at ease - very satisfied.

There are only two improvements to be made really:

1) Mr Gidden who did the operation didn't have chance to tell me what had been done after the operation because I was asleep. It had been scribbled in the usual "doctors handwriting" and couldn't read it. Could we have some kind of follow-up letter please?

2)There was no follow-up for the repeat visit to the hospital, there was no call or letter to arrange a check-up. A nurse from the fracture clinic said she would call the next day, but she didn't. So I had to arrange this myself.

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Responses

Response from Northampton General Hospital

Thank you for taking the time to tell us about your experience on the Orthopaedic unit. I have passed on your concerns re follow up and we will look at changes that can be made so this does not happen to other patients.