"My partner had to wait four hours for an ambulance"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY
Posted by Dozer966 (as ),
My partner was due to be picked up by the ambulance service at 8: 45am. His appointment was at 10: 30am, and he was finished by 11am.
He arrived home at 3: 15pm. He was waiting for four hours in the waiting area for the ambulance. My partner is in a wheelchair. He has had an amputation and suffered a stroke, and waiting this long causes stress. He is 74 years old.
You attend the ward to get better, but adding in a stressful wait does not help. This has happened before; the first time, he couldn’t eat his tea as he was shaking so much and I had to help him.
One of the ambulance crew told me that the service is getting rid of staff, but getting more work. This just doesn’t make sense and causes problems.