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Response from LRI

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"Response from LRI"

About: Leicester Royal Infirmary

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After writing and airing my disappointment with my fathers treatment I was treated to a very nice and informative phone call from a lovely lady at the LRI today. She informed me of the planned treatment for my father and although his appoinment isn't as fast as we would like it is planned within their guidelines and most importantly we actually know what is happening. Thank you Many thanks for your reply

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 07/10/2013 at 19:31
Published on nhs.uk on 08/10/2013 at 04:00

Hi, Thank you for taking the time to post a follow up comment on NHS Choices. Although we remain incredibly sorry that your father's treatment wasn't at the highest standard in the first instance, we are delighted to hear that a member of the Ophthalmology team took the time to personally apologise and explain what is happening with his treatment. All the best, Communications Team Leicester's Hospitals

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