"Overall Hospital Care"

About: Queen's Hospital, Burton Upon Trent

Anything else?

I was taken ill on 13th. September and spent 3 days over the weekend in Ward 7 of your hospital. From the time I reached A & E I was treated with the utmost consideration. The A & E staff were helpful and efficient at all times keeping me and my family in the loop as to what was happening. On the ward I saw nothing but dedication of the nursing staff, not only to myself but to other patients too. I was impressed with how they fed patients who were unable to feed themselves and were prompt in answering the emergency calls when they occurred. The food was well prepared and presented hot. The nursing staff were kindness itself and their liaison with other departments (in my case x-ray and physiotherapy) was faultless. My family and I have nothing but praise for the way in which I was treated.

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Responses

Response from Queen's Hospital, Burton Upon Trent

Thank you for your comments and we are extremely pleased to hear that your experience met with your expectations and we are delighted that all those involved with your care has left a positive impression. We shall pass on your comments to all the teams that were involved in your care.

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