"so dirty and food awful and left with no bath for..."
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
My mother in law is 70 she s on a ward with dirty floors and bedding... This hospital s in special measures. Cleanliness in a number 1 priority, get it sorted.... Pronto!!. She has not had a bath in days, and tests are promised by one staff member and others know nothing about it. Communication from top to bottom and from bottom to top is terrible with mixed messages all the time. The phone is left to ring whilst staff chat which is noisy and relatives can't find out About their family!!