"As a patient's relative"

About: Wareham Community Hospital

Anything else?

I was so impressed with your hospital from the first day I visited my very poorly relative. My first contact was the receptionists who were so helpful and friendly. Having never been there before and travelling from Hampshire I was glad of a friendly face. My relative was at your hospital for a few months and in that time was treated with dignity, kindness and expertise. The nurses were very understanding of her situation and of ours also always having the time to chat with her and then us after the visit and also on the telephone. My special thanks go to the Sister and Staff Nurse, also another for their caring and sensitivity. Very importantly, the cleanliness was excellent. I will always remember the kindness shown to my Aunty during the time she spent with you and cannot express enough what it meant to me to know that the care she received was second to none.. .

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Responses

Response from Wareham Community Hospital

Thank you very much for taking the time to provide us with such positive feedback regarding the care received by your Aunty whilst an inpatient at Wareham Community Hospital. We are really pleased you found the staff to be professional and kind. We continually strive to provide dignified, efficient and accessible locally based services for people within our community within a clean and safe environment. I am glad that it was such a positive experience for you and your Aunty and will feed this back to the team involved. Jane Williams Hospital Matron

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