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Still not received my eye appointment,

Story from nhs.uk

"Still not received my eye appointment,"

About: Leicester Royal Infirmary

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After visiting the eye clinic I was told I need an appointment for three weeks time , I told the receptionist and was told one would be sent out. I have still not received one and that was 6 weeks ago.

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 07/10/2013 at 19:08
Published on nhs.uk on 08/10/2013 at 04:00

Dear Julie, Firstly let us apologise for taking over two weeks to reply to your comment, we are sorry not to have followed this up sooner for you. We are also incredibly sorry that you did not receive an appointment for the eye clinic within the required timeframe. If you are still awaiting an apppointment, please send your details to communications@uhl-tr.nhs.uk and we will ensure the lead nurse and service manager for Ophthalmology look into this immediately. Kind regards Communications Team Leicester's Hospitals

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