"Car parking at Wansbeck hospital"
About: Wansbeck Hospital / General surgery Wansbeck Hospital General surgery NE63 9JJ
Posted by Analogue (as ),
Last June I had to take my son to Wansbeck hospital A&E and then to a number of checks after that.
Originally I was warned by a member of staff at reception to hold on to all my parking tickets and I was told to inform the hospital if I was not happy with the car park company as many of the staff were not.
The parking management sent me a notification a couple of days ago of a fine for the last appointment we had at the hospital.
Luckily I had kept all my parking tickets from the very first visit and could verify I had actually paid the correct fee on the day in question. I now hope this will be end of that.
The aggressive tone in the letter and the incompetence of the company don't fill me with confidence. I will make sure I inform the hospital.
Apart from this incident the staff in the hospital were great.