I accompanied my mother to her outpatients appointment at the fracture clinic at the Kent and Canterbury hospital.
We arrived in plenty of time - as she is disabled and we were concerned about parking. Out concerns soon disappeared when a very helpful member of the staff directed us to a space right outside the fracture clinic door. Unfortunately, I did not get her name.
We then went into the clinic and were greeted by one of the most amazing ladies I have ever meet - she was helpful, professional, caring and also very happy! As we were so earlier we got chatting to her a little - she had time for us, was actually interested in what we were saying and also had a laugh with us.
Thank you Linda Joyce for restoring our faith in hospitals - there are still people who really care!
"An amazing staff member"
About: Kent & Canterbury Hospital / Trauma and orthopaedics Kent & Canterbury Hospital Trauma and orthopaedics CT1 3NG
Posted by susiej (as ),
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