"My mother's admission to combined assessment"
Posted by mallory (as ),
My mother (85 with dementia) was rushed to the Combined Assessment Unit. No complaints about the treatment there or on the ward. But the paramedics had taken her care notes from the house. They needed them to check out the medication. Oaky, but they disappeared.
I went into CA. It was sheer pandemonium. They had lost the notes. Didn't even have a record of her on the computer. I complained. Got nowhere. Later I wondered why bother. These notes were not all that important. I was trying to alert them to inefficient computer practices.
If they can't take a warning, it's their problem. Not mine.