"Broken bones"

About: Royal Blackburn Hospital

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My mum was brought to the hospital after a fall in the care home when she banged her head, she suffers from osteoporosis when she was brought in she was given an x ray on her head but not examined anywhere else that was in July 2013 now we are in September and she has been admitted with a fractured femur which was probably done when she fell in July I am very angry about this as she has been in agony since that fall why wasn't it noticed When she was brought in that day it would seem someone is has not done their job properly because she has this condition why wasn't she examined all over as it was a serious fall was it be cause she is old 85 years or just a bad case of to much trouble! My mum has had to suffer all this time and now she is in agony and in a cast from hip to toe my mum has a lot of health issues so therefore could not be operated on which she needed Aso now she is totally bed ridden.

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Response from Royal Blackburn Hospital

We are very sorry to hear of your Mother’s experience whilst being cared for in East Lancashire Hospitals Trust. To ensure we make improvements to our services and consistently provide care to the high standard we expect, please could you contact our PALs team either by email to PALS@elht.nhs.uk or via the free- phone number 0800 5872586. This will enable us to fully investigate your concerns and provide you with feedback regarding this matter. Thank You.

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