About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Poppy
The department is located in the purple building. The smallest waiting area is shoehorned in a windowless area in front of the reception. There were not enough seats for the patients, some were standing in the corridor. There are many untidy posters (probably out of date), one says "if you haven't been called within 15 minutes of your appointment time please check with reception". Which I did, only to be told that it didn't apply to patients who had been given numbers. What is the point of this scruffy sign - to irritate & confuse? The office accommodation was a mess, papers all over the place, no wonder things get lost. I was eventually seen over 1 hour past my appointment time. The lady who did my test was very nice. This part of the hospital requires pulling down & starting again. the whole atmosphere is so very scruffy, 3rd world & depressing, being ill here does not inspire confidence.