"Great experience on visit to the sexual health clinic"

About: Locala Community Partnerships CIC / Contraception and sexual health (CaSH)

(as the patient),

I just wanted to let you know what a great experience I had with Wendy Marshall at the Sexual Health Clinic, Greenhead Road. She made what could have been an uncomfortable experience almost pleasant!

Really friendly and quick to put her patient at ease and seemed to be genuinely interested - not something I'm used to when visiting the doctors!

I think it's too easy to complain all the time, so wanted to take the time to give some positive feedback: )

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Hi BeccaH

“Thank you for your lovely comments, I always try to make my patient’s experience as comfortable as possible, it is reassuring that you think I do. It is great to be working in an environment where I can help when needed, and your feedback is helpful to reinforce this to me, and also to reassure other patients that may be nervous and worried about attending CASH. Thank you once again.”


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