"Good written information provided ..."
About: Fairfield General Hospital Fairfield General Hospital Bury BL9 7TD
Posted by Anne Mottram (as ),
What I liked
Good written information provided before surgery, describing the ward, the anaesthetic, pain relief and discharge advice.
This is important as poor information causes anxiety.
Frendliness and professionalism of the staff
Nice relaxed atmosphere on the ward
Receiving sickness certificate on discharge
Receiving out-patient appointment very quickly after discharge
Friendly help in reception at entrance to hospital
What could be improved
Although the information was thorough and good, some of the leaflets had been photocopied a few times which made reading difficult.
A cash point in the hospital would be useful