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"The appointment was agreeable, the advice given was good"

About: Telford referral and quality service (TRAQS)

(as a service user),

The appointment was agreeable, the advice given was good.

The treatment time/delay was not good, but overall satisfactory under the circumstance.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 21/09/2013 at 09:46
Published on Care Opinion at 10:55


Thank you for your comments.

I am pleased to note your satisfaction with the appointment arranged by TRAQS on your behalf. However, I regret that I am unable to comment on your treatment path which TRAQS has no control over.

Nevertheless I am pleased to note your general satisfaction with your overall experience.

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